Subscription Policy

Effective date: 15 October 2026

1. Scope

This Subscription Policy explains the terms on which paid features of the mobile application "Stickdeck" are offered by Ringostat LTD, a company incorporated under the laws of the Republic of Seychelles with a company registration number 177057. In this Policy, "we", "us" and "our" have the meaning given in the Terms of Use. This Policy forms an integral part of our Terms of Use and must be read together with them and with our Privacy Policy. It applies to auto-renewable subscriptions purchased in the App through the Apple App Store. The current version is always available in the App and at https://stickdeck.com/subscription-policy.

2. Free and paid functionality

The App is free to download and offers a set of basic features without payment: studying, creating and editing decks and cards manually, and importing decks and cards remain free and do not require a subscription. Additional features are available through auto-renewable subscriptions and are described in the App. Generating cards with artificial intelligence requires an active subscription or free trial and is not available free of charge. AI generation is measured in pages of source material: each plan includes an allowance of pages per period, a daily limit and a limit per request. The allowance of a free trial is shown on the purchase screen; your remaining allowance and its reset date are shown in the App's Settings; the limit per request is shown when you select pages, and the daily limit when you reach it. A free trial has its own, smaller allowance, which does not reduce the allowance of your first paid period. Annual plans receive a monthly allowance that renews each month of the subscription year. Unused pages do not roll over to the next period. A free trial or an introductory offer may be available for some plans. Availability of plans, trials and promotional prices may differ between App Store storefronts and may change over time.

3. Plans, price and duration

The price, duration and currency applicable to you, the length of any trial or introductory period and the price payable after it always appear on the purchase screen immediately before you confirm the purchase, and they are the terms that govern your purchase. Prices are set for the App Store storefront associated with your Apple Account and include applicable taxes collected by Apple. Currency conversion or other charges applied by your bank are not part of the price and are not controlled by us.

4. How purchases are made and who is your counterparty for payment

All payments are processed exclusively through Apple's in-app purchase system. Apple acts as the merchant of record and charges the payment method associated with your Apple Account, in accordance with the Apple Media Services Terms and Conditions available at https://www.apple.com/legal/internet-services/itunes/.

We never receive your card number, bank details or billing address. The App receives from Apple, on your device, the information needed to unlock your paid features. When you use generation with artificial intelligence, the App may also send our server the information needed to apply usage limits and to confirm your access to paid features, as described in Section 2 of our Privacy Policy. While analytics is on, purchase events are also recorded through Firebase Analytics, as described in Sections 2 and 4 of our Privacy Policy. Your receipt and billing history are available in your Apple Account.

5. Free trials and introductory offers

Where a free trial or a discounted introductory offer is available, its duration and conditions are shown on the purchase screen. Eligibility for a free trial or introductory offer is limited to one per subscription group per Apple Account, as determined by Apple. In addition, a free trial is available only once per device: if a free trial has already been used on your device with any Apple Account, plans are offered without a trial. If a trial is nevertheless granted on such a device, it includes a reduced AI allowance, shown in the App.

Unless you cancel at least twenty-four hours before the end of the trial or introductory period, the subscription converts automatically into a paid subscription at the then-current standard price of the selected plan, and the payment method associated with your Apple Account will be charged. If you cancel during a free trial, you keep access to the paid features until the end of the trial period.

6. Automatic renewal

Subscriptions renew automatically for successive periods of the same length, and the payment method associated with your Apple Account is charged the then-current standard price of the selected plan, unless you cancel at least twenty-four hours before the end of the current period. Apple charges the renewal within twenty-four hours before the end of the current period. By completing the purchase you authorise these recurring charges until you cancel. If a renewal payment fails, Apple may retry the charge or apply a grace period, and access to paid features may be suspended.

7. How to cancel

You can cancel a subscription at any time, and cancellation takes effect at the end of the current billing period. Cancellation is managed by Apple, and we cannot cancel a subscription on your behalf. To cancel, open the Settings app on your device, tap your name, tap Subscriptions, select "Stickdeck" and tap Cancel Subscription. Instructions are also available at https://support.apple.com/en-us/118428.

Deleting the App or ceasing to use it does not cancel your subscription. After cancellation you keep access to the paid features until the end of the period already paid for, unless Apple refunds that period (see Section 8), after which the App reverts to its free functionality. Your decks, cards, study progress and settings remain on your device and, if iCloud is turned on for the App, in your iCloud account.

8. Refunds

Because Apple is the merchant of record, refunds for App Store purchases are handled by Apple in accordance with the Apple Media Services Terms and Conditions and Apple's refund practice, and we cannot issue or process refunds through the App Store. To request a refund, go to https://reportaproblem.apple.com and follow Apple's instructions. Where this Policy or the Terms of Use state that we will provide a refund directly, we will do so outside the App Store.

If Apple grants a refund, access to paid features ends when we receive Apple's notice; your decks and progress remain. This differs from cancellation without a refund, after which access continues until the end of the current period as described in Sections 5 and 7.

Nothing in this Policy limits your mandatory statutory rights, including the rights of consumers in the European Union, the European Economic Area and the United Kingdom to remedies where digital content or a digital service does not conform with the contract, and the rights of residents of jurisdictions with automatic renewal laws.

9. Right of withdrawal for consumers in the European Union, the European Economic Area and the United Kingdom

If you are a consumer resident in the European Union, the European Economic Area or the United Kingdom, you may withdraw from your purchase within fourteen days after you receive Apple's receipt, without giving any reason. Because Apple is the merchant of record and processes withdrawals, you exercise this right through Apple, on the terms set out in the Apple Media Services Terms and Conditions applicable in your country, for example through the purchase history in your Apple Account or by the other means Apple describes there. For a subscription, this right applies to the initial subscription and not to renewals, unless the law of your country provides otherwise. Where the law allows the right of withdrawal to end once the supply of digital content has begun, it ends only if you expressly requested that supply to begin during the withdrawal period and acknowledged that you would thereby lose the right.

10. Price changes

We may change subscription prices and the composition of plans. A price increase does not take effect before your next renewal, and Apple will notify you in advance in accordance with its rules. Depending on the increase and on your jurisdiction, Apple will either ask for your consent to the new price, in which case the subscription will not renew unless you consent, or notify you so that you can cancel before the increase applies. Promotional prices apply only for the period indicated in the offer.

Your subscription is linked to the Apple Account used to buy it and is available on the devices signed in with that Apple Account. If you reinstall the App or change device, use the restore purchases option in the App to re-establish your access. Subscriptions are not shared through Apple's Family Sharing; each family member needs their own subscription. Sharing your Apple Account or your subscription with other persons is not permitted.

12. Promotional and offer codes

If we offer them, offer codes and promotional offers may be redeemed only through the App Store, within their validity period, once per Apple Account unless stated otherwise, and only in the storefronts for which they were issued. They have no cash value and may be invalidated if obtained or used in breach of this Policy, the Terms of Use or the conditions of the offer.

13. Changes to paid features

We may add, modify or discontinue paid features to develop and maintain the App, to comply with law or with platform requirements, or for technical reasons. We will not remove or materially reduce paid features during a subscription period you have already paid for, unless this is required by law or caused by changes to Apple's platform or to the services of our AI provider outside our control. In that case we will inform you in the App in advance where possible, and you may cancel the subscription and request a refund from Apple for the affected period as described in Section 8; if Apple does not provide a refund that mandatory law requires us to provide, we will provide it directly.

We may change AI allowances. A reduction applies to existing subscribers only from their next allowance period (the next billing period, or the next month for annual plans) and is announced in the App in advance; increases may apply at any time.

14. Suspension and termination of paid access

We may suspend or terminate access to paid features where payment is not received or is reversed, where you breach the Terms of Use, where required by law, by a competent authority or by Apple, or where continued provision would breach sanctions or export control rules. Where mandatory law requires a refund for the unused part of a period, you may request it from Apple as described in Section 8; if Apple does not provide a refund that mandatory law requires us to provide, we will provide it directly. If we discontinue the App, we will stop offering new subscriptions and give you reasonable prior notice so that you can cancel before the next renewal.

15. Contact

For questions about a subscription or an offer, contact us at support@stickdeck.com or through https://stickdeck.com/#support. Please include the order ID shown on your Apple receipt or in your purchase history. Never send us your Apple Account password or payment card details.

For billing, refunds and cancellation, Apple remains the competent counterparty: use https://reportaproblem.apple.com or your Apple Account settings.